Privacy policy

 

Upperscore, having its registered office at Egemstraat 96 in 9420 Erpe-Mere, is responsible for the processing of personal data as reflected in this privacy statement

  1. GENERAL INFORMATION
    1. Privacy
      1. Upperscore takes your privacy seriously. We process personal data about you when you use our website or our services or because you provide this data to us.
      2. In terms of the General Data Protection Regulation (GDPR), Upperscore is the so-called data controller.
    2. Summary
      1. We endeavor to process the personal data that you have provided to us in a careful manner. With this privacy statement, we offer you a transparent and clear overview of:
        1. For what purpose we process your personal data;
        2. Which personal data we can process from you;
        3. How long we will retain your personal data;
        4. Which (sub)processors we use in the processing of your personal data;
        5. What rights you have under the GDPR regarding the processing by Upperscore, and
        6. What measures we take to protect your personal data.
  2. AN OVERVIEW OF THE PERSONAL DATA WE PROCESS
    1. FROM YOU AS A WEBSITE VISITOR (provided by a submission)
      1. First and last name
      2. Address details
      3. Email
      4. Phone
      5. Personal data that you provide via the chat function
      6. Personal data that you provide by uploading your CV
      7. Other personal data that you actively provide when contacting
      8. Location data
      9. Data about your activities on our website
      10. IP address
      11. Internet browser and device type
  3. SPECIAL AND/OR SENSITIVE PERSONAL DATA WE PROCESS
    1. MINORS
      1. Our website and services do not intend to collect data about website visitors who are younger than 18 years old, with the exception of written permission from parents or guardian. Upperscore cannot check if a visitor is older than 18 years old, therefore we advise parents to be involved in their children’s online activities. This helps prevent data about children from being collected without parental consent.
    2. CONTACT US IF YOU SUSPECT AN ERROR

      1. If you believe that we have collected personal data about a minor without the aforementioned consent, please contact us via info@upperscore.be. We will then immediately delete this information.

  4. WHY AND HOW LONG WE NEED DATA
    1. UPPERSCORE PROCESSES YOUR PERSONAL DATA FOR THE FOLLOWING PURPOSES:
      1. To be able to email you if necessary to perform our services;
      2. To give you the opportunity to request a HubSpot demo;
      3. To keep you informed of our (marketing) developments when you have requested this;
      4. To contact you when you apply for one of our vacancies;
      5. To be of service when you contact us via the chat function;
      6. To send you requested information following a contact form or chatbot, and finally;
      7. To analyze your behavior on the website to improve our website and tailor it to your preferences.
    2. RETENTION PERIODS
      1. Upperscore will not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. If you want information about our retention periods in your specific case, please contact: info@upperscore.be
  5. PROCESSING BY THIRD PARTIES
    1. Apart from the cookies we may use, as included in our cookie statement, the data we process on this website about you are not processed by third parties.
  6. SECURE COMMUBICATION THROUGH ENCRYPTION
    1. To protect you as a website visitor, Upperscore uses secure encryption technologies. With SSL (Secure Socket Layer), your personal data are encrypted on our site (thus invisible to third parties). This ensures that your data will only be visible to you and our server.

    2. In all parts of our site where your data are used, such as when filling out the contact form, we use SSL encryption. You can check this yourself and recognize it. When you are on an encrypted part of our site, you will see a lock symbol appear in the lower right or upper left of your browser. Additionally, the URL changes from http:// to https://, which also indicates that the page is secure.

    3. Upperscore takes the protection of your data very seriously and therefore takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you feel that your data is not properly secured or there are indications of abuse, please contact us immediately at info@upperscore.be.
  7. CHANGES TO THIS PRIVACY STATEMENT
    1. As Upperscore will continuously evaluate its own policies and new processing purposes may be added to our website(s), changes may occur in this privacy statement. We will always make these changes known to you as a website visitor via the version number below.
    2. The current version is 20260112.
  8. QUESTIONS
    1. Upperscore has appointed someone responsible for GDPR compliance. If you have comments regarding this privacy statement or general questions about the GDPR, you can contact us via info@upperscore.be.

 

Cookie statement

  1. GENERAL
    1. DIFFERENT TYPES OF COOKIES
      1. Upperscore uses various cookies on its website. A cookie is a small text file that is stored by your computer, tablet, or smartphone browser on the first visit to this website.
      2. Different types of cookies:
        1. Functional cookies are cookies with purely technical functionality. They ensure that the website operates optimally. For example, your preference settings can be remembered. This also allows us to optimize our website and our service through the website.
        2. Analytical cookies can track your browsing behavior. These cookies are used when analytical service providers, such as Google Analytics, are used. Some analytical cookies are anonymous, while other analytical cookies process personal data.
        3. Tracking cookies: these cookies are placed by an external party. With the help of these cookies, personalized advertisements can be shown. These cookies can also track your browsing behavior, allowing these parties to build a very specific profile. This profile can be so detailed that it constitutes personal data.
    2. CHANGING COOKIE PREFERENCES
      1. Your cookie settings were set by yourself during your first visit to our website. All non-functional cookies can be refused per category. The placement of cookies, other than functional or anonymous analytical cookies, only occurs after consent through an active action by you as a visitor. You can change your settings at any time via the button below.

         

    3. BASIS OF DATA PROCESSING
      1. Functional cookies: the basis for processing functional cookies is the legitimate interest of Upperscore. The "legitimate interest" basis is based on Article 6, paragraph 1, sub f of the GDPR. The interest of Upperscore is based on the need to ensure a good functioning of the website. However, the interest of the user in retaining his or her privacy is not exceeded since functional cookies do not collect personal data that can be used for marketing or other purposes.
      2. Analytical and tracking cookies: the basis for processing analytical and tracking cookies is the given consent to Upperscore. The basis is based on Article 6, paragraph 1, sub a of the GDPR. This article determines that the processing of personal data is only permitted if the data subject has given his or her unambiguous consent. The requested consent gives you as a user control over your personal data and provides transparency about how these data are used.
  2. COOKIE OVERVIEW
    1. COOKIE NAME, PROVIDER, CATEGORY, RETENTION PERIOD, DESCRIPTION and DATE
      1. The website of Upperscore uses various types of cookies which are displayed in the table below.
    2. COOKIE TABLE
      COOKIE NAME PROVIDER CATEGORY EXPIRY DESCRIPTION SINCE
      __cfruid upperscore.be necessary session Used by the content network, Cloudflare, to identify trusted web traffic. Dec 20, 2022, 2:15:40 AM
      __hs_do_not_track upperscore.be necessary 179 days Prevents the tracking code from sending any information to HubSpot Dec 20, 2022, 2:15:40 AM
      __cf_bm hubspot.com necessary 29 minutes Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. Dec 20, 2022, 2:15:40 AM
      _cfuvid hubspot.com necessary session This cookie is used to apply rate limits to traffic. It allows the Cloudflare WAF to distinguish individual users who share the same IP address. Dec 15, 2023, 6:52:42 AM
      __cf_bm upperscore.be necessary 29 minutes Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. Dec 20, 2022, 2:15:40 AM
      YSC youtube.com functionality session Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Dec 20, 2022, 2:15:40 AM
      test_cookie doubleclick.net functionality 14 minutes This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies. Dec 20, 2022, 2:15:40 AM
      JSESSIONID nr-data.net functionality session JSESSIONID is a platform session cookie and is used by sites with JavaServer Pages (JSP). The cookie is used to maintain an anonymous user session by the server. Dec 20, 2022, 2:15:40 AM
      messagesUtk upperscore.be functionality 180 days Remembers the identity of the visitor using the chat widget Dec 20, 2022, 2:15:40 AM
      _ga_31N9SGBYS7 upperscore.be analytics 399 days Used to persist session state Dec 20, 2022, 2:15:40 AM
      _ga upperscore.be analytics 399 days ID used to identify users Dec 20, 2022, 2:15:40 AM
      VISITOR_INFO1_LIVE youtube.com advertisement 179 days Tries to estimate the users' bandwidth on pages with integrated YouTube videos. Dec 20, 2022, 2:15:40 AM
  3. GOOGLE ANALYTICS
    1. GOOGLE
      1. A cookie from the well-known company Google is placed through our website. These cookies are part of the "Analytics" service. We use this service to investigate how you as a visitor use our website, and Google makes reports on this for us.
      2. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as third parties process the information on behalf of Google.
      3. You can read here (https://policies.google.com/technologies/partner-sites) how Google uses your personal data and for what purposes these are used.
    2. PRIVACY SETTINGS
      1. This cookie statement informs you about the use of this type of cookie.
      2. Upperscore has concluded a processor agreement with Google.
      3. The information that Google collects is anonymized as much as possible, but we can't rule out that you remain traceable.
      4. We have given Google permission to share the collected data with other Google products or services (such as AdWords, DoubleClick). Information is passed after consent.
  4. THIRD-PARTY WEBSITES AND CHANGES
    1. This cookie statement does not apply to third-party websites that are linked to our website via links. Upperscore cannot guarantee that these third parties handle your personal data in a reliable and secure manner.
    2. Always consult the privacy statement of these websites before using them.
    3. This cookie statement can be changed. In the event of a change, you will be asked again for your agreement for the placement of the modified cookies. The current version of this cookie statement is 20231231.
  5. ACCESSING, MODIFYING, OR DELETING DATA
    1. You have the right to
      1. access your personal data;
      2. submit a request for correction of data;
      3. request to have less data processed by us;
      4. request the deletion of your data;
      5. have your data transferred to someone else, and,
      6. file a complaint as further described in Article 6.
    2. If you have questions or comments about the data processing of Upperscore, please send a request to info@upperscore.be.
    3. Upperscore wants to be certain that the request for access is made by you. Therefore, we kindly ask you to send a copy of your identification document along with your request for access, correction, or deletion. To protect your privacy, Upperscore asks you to black out your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) in this copy.
    4. Upperscore will respond to your request as quickly as possible, but at least within four weeks.
  6. RIGHT TO COMPLAIN
    1. INTERNAL HANDLING
      1. If you have complaints about the way (personal) data is processed, Upperscore would like to help resolve these in mutual consultation. Direct your complaint for handling in the first instance to info@upperscore.be.
    2. BELGIAN DATA PROTECTION AUTHORITY
      1. Under the General Data Protection Regulation, you have the right to file a complaint with the Belgian Data Protection Authority about our processing of your personal data. You can contact the Belgian Data Protection Authority for this. More information about your right to complain can be found on the website via: https://www.gegevensbeschermingsautoriteit.be/burger/startpagina.
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